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Storage Tip: Data Protection for Business PCs
STORAGE.ITWORLD.COM --- 07/24/2007

David Hill

What seems to be the problem? Often, pundits state that a lot of the key information within enterprises is contained on the large number of desktops and laptops in the organization. In fact, the disk space used by all of those computers may be more than in the organizational data center. Two questions arise: how to backup this data and how to ensure that no key data is lost since now a lot of data is being protected. And the answer to those two questions is the challenge that IT organizations face.

What do you need to know? Backing up to an internal data center is one answer, but not only is this costly, but RAID 5 may not be enough to protect all the large quantities of data all the time. Berkeley Data Systems (BDS) has another answer: Simply backup to an outsourced data center that is accessible over the Internet.

In essence, this is what Carbonite has done for consumers and BDS offers a similar service for an equivalent price. But BDS also wants to appeal to large customers who have hundreds or thousands of individual PCs (and in fact, BDS has announced that General Electric has signed a contract with it).

With a large number of customers, the question is how to protect all that data. And we are talking not just about large numbers of terabytes of data, but rather about petabytes of data. And that is a mind-numbing amount of data. And RAID 5 alone is not adequate to protect all that data. Even though two failures in a single disk array before the array is rebuilt from the first failure is rare, with such a large amount of data a permanent loss of data is inevitable eventually.

Now the way that a standard data center would protect against two failures in a single RAID group is through the use of tape. However, tape would be a very expensive addition as well as adding in management complexity to the restore process. Simply put the data stored is bulk storage that could be petabytes in size. However, restores tend to be very granular. Individual personal data tends to be individual files rather than all the application data that might be needed in a data center data restoration project.

A simpler way would be to use disk exclusively, but introduce additional parity into the process. Carbonite does this through the use of RAID 6 (which has double parity), but BDS has its own protection strategy, which it feels gives even greater protection.

Berkeley Data Systems uses what it calls a distributed Reed-Solomon (DRS) approach rather than RAID. Reed-Solomon is a reliable and well-known error-correcting algorithm that can recover original data files even if there is some bad data in the file. Reed-Solomon is used in a variety of commercial applications (CDs and DVDs), in data transmission technologies (DSL and WIMAX), and in broadcast systems (DVB and ATSC).

BDS uses the DRS approach to provide petabyte scalability, a high level of reliability, and a relatively cost efficient solution. BDS feels that this solution (relative to a triple mirroring solution) would give an order-of-magnitude more reliability at a fraction of the cost. And that lower cost is just what it takes to make it economically justifiable. Business needs to protect business PCs, but cannot afford standard data center prices to do so.

What can you do about it? Enterprises have a number of choices on backing up laptops and desktops. Not doing anything is one choice, but that option is becoming less and less acceptable. Enterprises also have the choice of in-house or outsourcing solutions. The outsourced solution, such as BDS and others provide, takes advantage of both the economies of the Internet for communications costs and economies of scale at the outsourced data center level. Now some enterprises may hesitate to use outsourcing because of a perceived loss of control. However, from a security perspective, the data is encrypted. From a management perspective, only the backup data goes out of the enterprise -- not the original copy of the data. Whether or not to choose an in-house or an outsourced solution then really comes down to a make versus buy decision. And that decision is about cost, not control. Management control issues are likely to be irrelevant for private enterprises (although perhaps not for governmental organizations). Therefore, choose the solution that is financially attractive.

 

David Hill is the founder and principal at the Mesabi Group. The Mesabi Group is an industry analyst firm that focuses on networked storage and storage management. The second edition of the Mesabi Group report "Data Protection: Adapting to the Sea Change" (http://www.mesabigroup.com/English/Portfolio/Portfolio.html) is now available. Hill was VP of Storage Research and founded the Storage and Storage Management practice at Aberdeen Group, leading quantitative and qualitative market research. He directed data centers at Data General, introducing new analytical tools and business systems. He handled strategic marketing, competitive analysis, sales force planning, and market forecasting at a well-known storage vendor. He has an advanced degree from MIT's Sloan School. He can be reached at: davidhill@mesabigroup.com. Please visit the Mesabi Group Web site at: http://www.mesabigroup.com/



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